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The 'time thieves' at customer service

I've just got off the phone to someone responsible for what can only loosely be called "customer service". This is not the first, second or even third time my wife or I made such a call, all in an effort to get a Haier dishwasher fixed by Fisher & Paykel.

Calling them 'customer service' people is laughable. So let's label them as what they are: Time thieves.

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